Terms Conditions

Here are the terms conditions and a list of commonly asked questions and answers on the WATU Home Deco website about topics such as buying, orders, shipping and handling, wholesale, payment information, and return policies.

Payment & Shipment

When can i pay my order?

After you have placed an order in the Checkout page, you will be given our bank account details and payment instructions via an email along with your order confirmation. (please kindly check your spam mail box)

Please do not Transfer any amount of money before we confirm your order via an email.

Are there payment terms?

For orders above USD 3,500, you need to make a 50% deposit prior to start the production. Balance payment is required prior to release of manufactured goods from our factory. Full payment is required for all orders below USD 3,500.

What payment methods do you accept?

WATU prefers to use direct Bank Transfer (Telegraphic Transfer or SWIFT Transfer). You may use an app like Wise as an overseas payment option or other apps as along using direct Bank Transfer.